Please help us keep your loved ones safe by following visitation guidelines provided by CMS (Centers for Medicare and Medicaid Services) and the CDC (Centers for Disease Control and Prevention):

• Do schedule an appointment to visit with your loved one (Assisted Living, Memory Care Assisted Living and Skilled Nursing)
• Do use alcohol-based hand sanitizer before, during and after your visit
• Do wear a mask covering your mouth and nose during your entire visit in the facility
• Do maintain social distance of at least six feet from staff and residents. No touching or hugging.
• Do keep out of areas that are not designated for visitation
• Do not remove your mask while in the community
• Do not leave the designated visitation area (Assisted Living, Memory Care Assisted Living and Skilled Nursing visitors)
• Do not come to the facility without an appointment (Assisted Living, Memory Care Assisted Living and Skilled Nursing visitors)
• Do not come to the facility if you have any symptoms - coughing, sore throat, fever, vomiting, diarrhea, loss of sense of taste or smell - even if you attribute these symptoms to some other cause (allergies or cold).

Families may visit residents in their apartments if desired. Please check in at the front desk and follow the normal screening procedures. We ask that visitation be limited to no more than two people at time and that you practice social distancing and wear mask at all times.

Family members are also able to visit residents from balconies or while social distancing with proper face coverings. The main dining room is now open. Due to the need to enact social distancing, we request that family members not join residents for meals at this time.

Visits can be scheduled through Cevannah Price, Lindsey Cullom, or Janet Lambert. No more than three people can visit a resident at a time. No more than three separate families can visit at one time with a 30- minute limitation on visits. Please sign in at the front desk, answer a series of questions, and have a temperature check prior to visiting. Visits must be in designated visiting areas. No in-room visits at this time unless you have a negative COVID-19 test within 48 hours of the visit.

Outdoor visits must also be scheduled, and CMS/CDC guidance followed. No negative COVID-19 test required.

To arrange a time to visit with your loved one, please call Cevannah Price at 205-956-2184 or email ccox@kirkwoodbytheriver.com.

If Kirkwood by the River is not in outbreak testing (check the blog or call for status updates), scheduled visitation can occur; however, we will need significant help from you in order to keep your loved ones safe and keep Kirkwood Skilled Nursing open for visitation. You can help by following the above guidance from CMS (Centers for Medicare and Medicaid Services) and the CDC (Centers for Disease Control and Prevention).

If the above CDC/CMS guidance is not followed, you will be asked to leave and we will be forced to reassess our visitation policy.

Procedures for scheduling a visit:

• Visits MUST be scheduled. Visits can be scheduled by contacting Amanda Herndon at 205-531-9100. No more than three people can visit a resident at a time. No more than three separate families can visit at one time with a 30-minute limitation on visits.
• You must sign in at the front desk, answer a series of questions, and have a temperature check prior to visiting.
• Visits must be at designated visiting areas. No in-room visits at this time.
• Newly admitted residents in Skilled Nursing who are negative for Covid-19 from the hospital but on quarantine for 10 days can only visit via electronic communication until their quarantine period ends.
• Indoor visitation, with the exception of compassionate/end of life situations, will require a negative COVID-19 test within 48 hours of the visit.
• Outdoor visits must be scheduled, and CMS/CDC guidance followed. No negative COVID-19 test required. Must be at designated visiting areas.